Welcome to Yeahlo India. By accessing or using our website, mobile app or services, you agree to be bound by the following Terms & Conditions. Please read them carefully before ordering.
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1. Definitions
“Platform” means our website, mobile application or any other channel we operate.
“Customer” / “You” means the person ordering food using our platform.
“Partner Restaurants” means third-party food outlets listed on Yeahlo India.
“Delivery Partner” means an individual assigned to deliver your order.
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2. Eligibility
You must be at least 18 years old and capable of entering into a legally binding agreement to use our services.
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3. Use of Services
You agree to provide accurate information (name, address, contact number) while placing an order.
You are responsible for maintaining the confidentiality of your account credentials.
Misuse of the platform (fake orders, abusive language, fraudulent payments) may lead to suspension of your account.
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4. Orders & Acceptance
All food items listed are offered by our Partner Restaurants.
Order confirmation is subject to restaurant availability and acceptance.
Once an order is placed and accepted, cancellation or changes may not always be possible.
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5. Pricing & Payments
Prices displayed include applicable taxes unless stated otherwise.
Payment can be made online through secure gateways or cash on delivery.
In case of payment failure but successful order, our support team will resolve or refund as per policy.
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6. Delivery
Delivery times are estimates and may vary due to traffic, weather, or restaurant preparation time.
You agree to be available at the delivery location to receive the order.
Risk of loss passes to you once the order is delivered.
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7. Cancellations & Refunds
Orders may be cancelled by the restaurant or by Yeahlo India due to unavailability or unforeseen reasons; in such cases, you will receive a full refund.
Customer-initiated cancellations will be governed by our Refund & Cancellation Policy.
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8. Liability
Yeahlo India acts as an aggregator connecting you with partner restaurants and delivery partners.
We are not responsible for the quality, quantity, or preparation of food provided by restaurants but we will assist in resolving disputes.
Our liability is limited to the value of the order placed by you.
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9. Prohibited Activities
Reselling food orders or using the platform for illegal purposes.
Attempting to hack, disrupt or interfere with our platform’s operations.
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10. Intellectual Property
All logos, trademarks, and content on the Yeahlo India platform are our property. You may not copy, reproduce, or distribute without our written consent.
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11. Privacy
Use of our services is also governed by our Privacy Policy. By using Yeahlo India, you consent to our data practices.
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12. Changes to Terms
We may modify these Terms & Conditions at any time. Updated versions will be posted on the platform and take effect immediately upon posting.
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13. Governing Law
These Terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of courts in Jhansi/Uttar Pradesh.
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14. Contact Us
For any questions, complaints or suggestions regarding these Terms, please reach out:
📧 yeloindia.contact@gmail.com
📞 +91-7618020879